Insurance

Policy issuance, agent onboarding and claims — executed without delay

Legatio brings real-time identity verification and Aadhaar eSign to policy dispatch, renewal and claims discharge — built for how Indian insurers actually operate.

  • Claims Operations Heads
  • Agency Network Managers
  • Compliance Officers at general insurers, life insurers and health brokers

Institutional challenges, answered directly.

Three things that go wrong on paper, and what replaces each of them.

Settlement held up by paper

A claims release awaiting a manual paper sign-off is a settlement the policyholder is owed, sitting exactly where paperwork sits — in transit, not in hand.

Legatio’s response

Claims discharge forms carry cryptographic timestamps and access logging — a record built to resist the specific patterns claims fraud actually takes.

Policyholders lost to their own registration

A registration process complicated enough to cause drop-off doesn't just delay a policy — it loses the policyholder to a competitor whose process asked for less.

Legatio’s response

Policy schedules auto-populate directly from government-verified identity checks — turning registration from a form into a formality.

Agent networks nobody can fully track

Agency agreements and licences scattered across regional teams leave no single view of who is authorised to sell what, and for how long.

Legatio’s response

Renewal notices and agreements reach policyholders ahead of coverage expiration, without manual tracking of every policy's clock.

Legatio's dedicated engine for insurance.

01

Automated policy formulation

Policy schedules bypass manual data entry, populating from government-verified identity checks to turn a complex registration into a short, frictionless one.

02

Anti-fraud cryptographic logging

Claims discharge forms bind to an immutable audit log carrying cryptographic timestamps, IP addresses and access logging, built to resist common repudiation and fraud patterns.

03

Predictive renewal dispatch

The live analytics engine monitors policy status continuously, dispatching renewal notices ahead of coverage expiration without manual tracking.

04

Centralised agent network oversight

Agency agreements and licences scattered across regions consolidate into a single visible vault, with CSV bulk dispatch to onboard agents.

Before you ask.

Does a claims discharge signed this way prevent a policyholder from later disputing the settlement?

The signed record carries cryptographic timestamps and access logging that materially strengthen the insurer's position against a later repudiation claim. It does not eliminate the possibility of a dispute being raised — only the difficulty of contesting it with a verified record.

Does this replace our core policy administration system?

No. Legatio executes and vaults policy, renewal and claims documentation. Integration with an existing policy administration system should be scoped explicitly.

Modernise every stage of the policy lifecycle.

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